Employee Benefits Administration

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What is Benefits Administration

Benefits administration involves creating and updating employee benefits, such as managing plans for medical, life, and dental insurance, vacation days, holiday pay, and retirement plans.

The Importance of a Rock-Solid Benefits Administration Process

Benefits administration can be a complex and time-consuming process, both during open enrollment and throughout the year. Therefore, a rules-based system can help eliminate benefits errors and confusion if employees are allowed to select benefit plans that meet your specifications. Once a plan is selected, the rules would control which other plans are hidden to prevent erroneous selection. If an employee chooses to waive a plan, they will be automatically prompted to select a waived reason from a pop-up box for desired plans. This helps to ensure organizational compliance of labor laws — such as the Affordable Care Act — and mitigates the risk of incurring penalties and fines.

Benefits Administration Software 

Customizable self-service tools empower employees to select benefit plans and make changes on their own — which helps increase engagement and reduce your administrative workload.

Benefits Administration Software Features

Benefits administration software features should include:

  • A fully customizable instructions tab that allows you to communicate specific directions to guide the employee through the benefits enrollment process.
  • A plan comparison feature, that can compare benefits plans side-by-side, including coverage, costs, and important client features. 

Benefits Administration Software Benefits

Key benefits of benefits administration software include:

  • Empowering employees throughout the benefits enrollment process with self-service options
  • Minimizing compliance risk with an automated rules-based system
  • Streamlining benefits processes for all benefits plans
  • Set up, configure, modify, and manage multiple benefit plans, profiles, and types
  • Have on-demand visibility into eligibility, enrollment status, and costs across the employee base
  • Modify the solution’s standard benefits reports to meet your organization’s specific requirements

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